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Shipping

 ⚠️ With COVID restrictions, deliveries are likely to take longer, so please be patient! We advise choosing tracked options for a better and quicker delivery experience. ⚠️  

 ⚠️ If you are outside the UK, orders may take longer than advertised due to Brexit and COVID.  Our goods are shipped from the UK. Customers outside the UK are responsible for paying import duties, taxes as well as handling/processing fees. These will be charged by the shipping carrier/local postal services when the goods arrive in your country. These will also be due on European orders as the UK are no longer in the EU. Before ordering, make sure you check the import tax rules in your country and consider additional processing charges that the shipping carriers may charge ⚠️  

Domestic Shipping (UK)

*FREE TRACKED SHIPPING ON ORDERS OVER £100*

We aim to process and dispatch all orders that are in by 1pm on the same day. 95% of orders are processed on the same or next day. We use Royal Mail as well as DPD for our fast delivery option.  The timeframes below include processing and shipping time. The prices include shipping as well as picking and packaging costs. We always try to make sure that we hit the shorter time estimates but as we are a small business, deliveries can sometimes take a bit longer which is why we quote a wider time window for processing and delivery. These timelines do not apply to pre orders which will ship when the stock becomes available. 
 

Royal Mail

  • Economy - 2nd Class Royal Mail from £3.99 (4-7 working days estimated)*
  • Standard - 1st Class Royal Mail from £4.50 (2-6 working days estimated)*

  • Economy Tracked - Royal Mail Tracked 48 from £5 (2-5 working days estimated)*

  • Standard - Royal Mail Tracked 24 from £7.75 (2-3 working days estimated)*

Note - delivery options available depend on the weight and the value of goods. Where standard delivery costs are similar to tracked, only the tracked option will be available as this is a quicker and a safer option especially during COVID. For items that are of a higher value, only tracked options will be available in order to make sure the goods are are and insured. Sometimes 2nd class is unavailable when we believe service levels are not good enough.  

 

DPD

  • Priority (1-3 working day estimated delivery. Aims to arrive next working day if ordered by 1pm on a working day) - from £10
  • Urgent (1-3 working day estimated delivery. Aims to arrive before 12 next working day if ordered by 1pm on a working day) - from £30 

Please note - Our Jump Rope Mats have a fixed heavy shipping rate of £7.50 🙌

 

*These timelines are estimated from the day after your order and can sometimes take longer if there are shipment delays from our suppliers or delays with Royal Mail (and other delivery providers) which can be common during COVID.  We will also endeavour to update you in advance if we know of delays to your order. Royal Mail (and other delivery services) sometimes lose items, in this instance, we will resend the order.  If this happens, your order will be later than the estimated timelines.

 

International Shipping (non UK)

*Customers are responsible for paying import duties taxes, as the UK are no longer in the EU, these will likely be due for all non UK customers.*

*Jump rope mats are currently only available to UK customers*

EUROPE - Standard and Urgent options available**

  • From £10
  • Standard delivery options are estimated to take 7-14 working days*
  • Priority/Urgent delivery available from £22.50 with 3-6 working day estimated timeframe*
  • Shipping times vary from country to country, estimated time frames and prices are detailed at checkout*

US, CA, NZ, AU - Express Shipping only**

  • From £22.50 (express shipping only as standard services are taking too long as a result of the current global situation)
  • 4-7 working day estimated timeframe*
  • Shipping times vary from country to country, estimated time frames and prices are detailed at checkout*

 

ROW - Express Shipping only**

  • From £30 (express shipping only as standard services are taking too long as a result of the current global situation)
  • Allow up to 5-10 working days as an estimate.
  • Shipping times vary from country to country, estimated time frames and prices are detailed at checkout*

 

*These timelines are estimated and can sometimes take longer if there are shipment delays from our suppliers or delays with Royal Mail (and other delivery providers). We will update you in advance if we know of delays to your order.

**If you are ordering to an address outside the United Kingdom, Dope Ropes are not responsible for paying import duties or taxes into that country.  These are the responsibility of the customer and for the customer to investigate and understand before ordering. Dope Ropes are not responsible for any delays, damages or losses caused by local delivery services after goods are shipped.